Last Updated:2026年3月25日
Company Name:合肥湛溢门窗销售有限公司
Address:安徽省合肥市长丰县双凤经济开发区北城世纪城鸿徽苑S9幢商铺104室
Authorized Director:张天华
Social Credit Code:91340121MAE7RQUJ3T
Email:service@mail.dufnilem.com
Phone:+86 15051835145
Thank you for choosing our tool products. We are committed to operating in the UK in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your personal privacy and data security are our top priorities. We strictly regulate the collection, use, storage, and protection of personal information to ensure your legal rights are safeguarded. This privacy policy aims to clearly inform you how we handle your personal information and the rights you have. Please read and understand all the contents of this policy carefully. By using our products and services, you agree to the processing of your personal information as described in this policy.
1. Scope of Privacy Policy
This privacy policy applies only to the collection, use, storage, and processing of user personal information related to our tool products operated in the UK. It covers all personal information you provide in scenarios such as browsing our product information, placing orders, contacting customer service, and tracking logistics. This policy does not apply to information collected by third-party platforms or third-party service providers, nor to the handling of information unrelated to the products or services we offer.
2. Collection and Use of Personal Information
We adhere to the principles of "lawfulness, fairness, and transparency" and "data minimization," collecting only the personal information necessary for you to enjoy our products and services. We do not collect any information unrelated to the services we provide. All data collection is done with your voluntary consent, as detailed below:
Collection Scope: To complete order processing, product delivery, and customer service responses, we may collect your name, shipping address, contact information, and payment-related details (used only for transaction verification and not for storing sensitive payment data). The information collected is necessary for the following service purposes:Order Processing and Product Delivery: To verify order information and arrange product preparation and shipment (with a processing time of about 1-3 working days), ensuring that the products are delivered accurately to the address you provided (delivery time is around 7-10 working days).Customer Service Communication: To help us quickly locate your order and address your needs when you inquire about products, track logistics, or provide feedback, thus offering efficient customer support.Transaction Security: To verify the authenticity of transactions, prevent transaction risks, and protect your account and financial security.Use Limitation: The personal information we collect will only be used for the explicit service purposes described above. Without your written consent, we will not use your information for any other purposes, especially unrelated commercial uses. We strictly follow the "purpose limitation" principle to ensure that the use of information aligns with the collection purpose.Collection Method: We collect personal information only through your voluntary submission (e.g., when placing an order or providing information during customer service inquiries). We do not collect your personal information through illegal methods (e.g., spying or theft) and do not use blanket authorizations or default consents to force you into providing unrelated information.3. Storage and Protection of Personal Information
We comply with the UK GDPR’s requirements for data storage and security. We apply advanced industry technologies and management measures to fully protect your personal information, adhering to the principles of "integrity and confidentiality."
Storage Security: We encrypt the collected personal information and establish a comprehensive security system to prevent risks such as data leakage, alteration, loss, or unauthorized access. We also follow the "storage limitation" principle and only store your personal information for as long as necessary to fulfill the service purposes. After the retention period, we will securely delete or anonymize your personal information.Internal Management: We strictly regulate internal access to personal information, allowing only authorized personnel to access relevant data during the performance of their duties. Unauthorized viewing, dissemination, or disclosure of user data is prohibited. We regularly conduct data security training and assessments for internal staff to clarify their responsibilities regarding data protection.Security Safeguards: We regularly maintain and test our data security systems to prevent various cybersecurity risks, ensuring the safety of your personal information during storage and transmission. In the event of a data security incident, we will take immediate remedial action and notify you and relevant regulatory authorities as required by law.4. Sharing, Transfer, and Disclosure of Personal Information
We strictly protect your personal information. Without your written consent, we will not sell, rent, or share your personal information with any third party, except as follows:
Sharing Limitation: We may share necessary personal information (such as shipping address and contact information) with logistics service providers and payment service providers to complete product delivery and transaction verification. We will sign strict confidentiality agreements with these third parties, requiring them to process your personal information according to this policy and related regulations, and prohibit its use for other purposes.Transfer Limitation: We will not transfer your personal information to any third party, except in special circumstances such as mergers, acquisitions, or bankruptcy liquidation. In such cases, we will ensure that the new information holder continues to comply with this privacy policy, or obtain your explicit consent beforehand.Legal Disclosure: We will only disclose your personal information in accordance with the following circumstances: (1) with your explicit consent; (2) to comply with applicable laws and regulations or respond to legal requests from government agencies or judicial authorities; (3) to protect your legal rights, maintain public interest, or prevent major security risks.5. Your Rights Regarding Personal Information
Under the UK GDPR and relevant laws, as the owner of your personal information, you have the following rights. We will fully cooperate with you to exercise these rights:
Right to Be Informed: You have the right to know how we collect, use, and store your personal information.Right of Access: You have the right to request access to the personal information we store.Right to Rectification: If you find any errors in your personal information, you have the right to request corrections.Right to Deletion: Under applicable laws and service agreements, you have the right to request the deletion of your personal information.Right to Restrict Processing: You have the right to request the restriction of our processing of your personal information (such as suspending its use).Right to Data Portability: You have the right to request that we provide your personal information in a usable format or transfer it to other organizations as required by law.6. Exercising Rights and Inquiries
If you wish to exercise any of the above rights or have any questions or concerns regarding this privacy policy, or if you notice any abnormalities related to your personal information (such as data leaks or misuse), please contact us through the following methods. We will promptly verify and address your concerns during customer service hours:
Official Customer Service Email: service@mail.dufnilem.comCustomer Service Hours: Monday to Friday, 9 AM to 6 PM (UTC+8:00)When exercising your rights or submitting feedback, please provide your name, contact information, and specific requirements to help us respond efficiently. We will not refuse your reasonable requests or charge any fees for processing them.
7. Updates and Revisions of Privacy Policy
We may revise this privacy policy in response to updates to the UK GDPR, the Data Protection Act 2018, or our business needs. Any updated privacy policy will be publicly posted. If the revisions involve your core rights, we will notify you through appropriate means (such as email). By continuing to use our products and services, you consent to the revised privacy policy.
8. Additional Notes
This privacy policy applies only to personal information handling related to our tool products operated in the UK, and strictly complies with UK data protection laws.If you are under 16 years of age, you must read this privacy policy with the accompaniment of a guardian and only use our products and services and provide personal information with the consent of your guardian.You have the right to refuse to provide non-essential personal information, but this may prevent you from completing orders or enjoying related services. We appreciate your understanding.We will always adhere to our responsibility for data protection, ensuring the legality, security, and transparency of information processing, and effectively safeguarding your privacy rights.Thank you for your understanding and support. We will always strictly comply with this privacy policy and fully protect your personal information, working together with you to maintain a safe and trustworthy shopping environment.
